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IT Governance · Issued by AXELOS / PeopleCert

ITIL

ITIL 4 — IT Service Management

ITILITSMOperationsAXELOS
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Service-management framework with explicit risk-management practice — the lingua-franca of IT operations.

ITIL 4 includes a dedicated Risk Management practice and integrates with Service Value System. Pairs with ISO/IEC 20000 and works well alongside COBIT, NIST CSF and ISO 27001.

At a glance

Complexity
Medium
Certification
Yes (Foundation → Master)
Time to implement
6–12 months
Issued by
AXELOS / PeopleCert

Fits

Industries
itbankinggovernmentinsurance
Risk types
operationalcybercompliance
Frequently asked

Questions risk leaders ask

ITIL 4 is a best-practice framework for IT service management issued by AXELOS/PeopleCert. It provides guidance on aligning IT services with business needs, including a dedicated risk-management practice.
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