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Operational Risk Manager

A professional responsible for identifying, assessing, and mitigating risks stemming from internal processes, systems, people, and external operational events.

Full definition
The operational risk manager oversees the organization's operational risk framework, coordinates risk assessments across business units, maintains loss event databases, and reports to senior management and the board. This role requires expertise in risk methodologies, data analytics, and cross-functional collaboration to address diverse operational threats. Responsibilities include developing key risk indicators, facilitating control self-assessments, investigating operational incidents, and ensuring regulatory compliance with operational risk standards. In a large bank, the operational risk manager might oversee teams monitoring transaction processing errors, IT system outages, fraud prevention, and third-party vendor risks.
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